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Gulf South Technology Solutions is celebrating its 20th anniversary this year, a testament to its ability to evolve and innovate alongside the ever-changing landscape of business technology.
Founded in 2005 by James Moak, Gulf South Technology Solutions began as a small break-fix operation, responding to the technology needs of local businesses. “In those early days, we were essentially on-call technicians, rushing from one site to the next to troubleshoot issues,” Moak recalls. “We had a vision of building a company that could truly partner with our clients, anticipating their needs and providing proactive solutions.”
AT A GLANCE
Top executives: James Moak, Founder & CEO; Kelsie Moak, COO
Phone: 225.216.2169
Address: 7668 Goodwood Blvd., Baton Rouge, LA 70806
Website: gulfsouthtech.com
That vision has come to fruition over the past two decades, as Gulf South Technology Solutions has transformed its service model from reactive to proactive. “We’ve moved away from the break-fix mentality and embraced a managed services approach,” explains Kelsie Moak, James’ daughter and the company’s COO. “Now, we’re monitoring our clients’ critical infrastructure 24/7, addressing issues before they become problems and helping them leverage the latest technologies to drive their businesses forward.”
Kelsie’s involvement in the family business has been an integral part of its evolution. After initially joining the company as a receptionist, she found herself drawn to the cybersecurity aspects of the work. “I was fascinated by the way technology was shaping the business landscape, and I wanted to be a part of that transformation,” she says.
