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In business as in sports, there’s no resting on your laurels. One good year, whether it’s measured in revenue or championships, doesn’t necessarily guarantee another.
That’s why Gulf Coast Office Products is laser focused on continuous improvement. It’s a mindset that has kept them at the top of their game for nearly 50 years now. “Everyone has a voice here,” says President Trey Beall. “If you’ve got a better way to skin a cat, just let me know … nothing is off the table. Many companies, including ours, have been doing things a certain way for so long that the process might be broken, and you don’t even know it.”
AT A GLANCE
Top executives: Trey Beall, President
Phone: 225.756.2644
Address: 700 Laurel St., Baton Rouge, LA 70802
Website:www.gcopnet.com
Year founded: 1977
Gulf Coast’s employees are empowered to do their jobs in the most effective and efficient manner, with customer satisfaction as their goal. As such, they have many tenured employees on staff. “A few years ago, I started giving gifts to those employees who had been with the company longer than five years,” Beall says. “That first year, there were 16 of them. Today, there are 36 of them in our Baton Rouge office and an equal number in New Orleans. I think that’s significant. Companies sometimes overlook the tenure of their employees and the consistency in service that comes with it.”
Some, in fact, have been around for decades—Michael Lacour, vice president of operations, has been with the company for 44 years; followed by Stephen Gammon, vice president, for 25 years; Tenoki Scott, supply manager, for 24 years; Jason Carl, IT manager, for 22 years; and Robin Hatcher, office manager, for 21 years.
