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It’s a rare thing indeed when a contractor remains friends with a customer at the end of a project. There are just too many unexpected surprises during construction that can, and often do, tarnish a relationship. That is, perhaps, what makes Russell Alleman most proud. He has built more than 60 high-end luxury homes since the founding of Manchac Homes, yet he remains friends with nearly all his former clients.
He gives credit to his company’s transparency and heightened project awareness. “My clients need to have that transparent data at all times,” Alleman says. “Every Thursday morning, they get an official financial report on their project … but at any time of day they can also log into our client portal to see real-time information.”
AT A GLANCE
Top executives: Russell Alleman, President
Phone: 225.773.8789
Address: 17954 Augusta Pointe Court, Baton Rouge, LA 70810
Website: manchachomes.com
Quality in craftsmanship is vital in the luxury homebuilding market, so Manchac Homes maintains only a select number of clients at a time. Many of them have already been through a bad experience or two with contractors on previous home building projects, and they desire a different outcome. “Their home becomes my baby,” he adds. “I treat it as my own home. I make sure to focus on these clients and their homes and get a product that everyone—me, my team, clients, subcontractors and vendors— are proud of, and are glad to have been a part of afterward.”
