Your customers don’t think about excellence the way you do

September 26, 2024

Customer Satisfaction Survey Concept, Users Rate Service Experiences On Online Application, Customers Can Evaluate Quality Of Service Leading To Business Reputation Rating. — (iSTOCK)

Before I talk about how to do this, I want to make sure we are on the same page. When I talk about excellence, the human instinct (mine included) is to think about our best day. We want to thin…

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