RIM to offer free apps to furious BlackBerry users
Trying to make amends for massive outages last week, Research In Motion today announced a premium apps giveaway for millions of its customers who may still feel jolted, as well as a month of technical support for some. The Canadian company says the apps, worth more than $100, will be made available over the coming weeks on BlackBerry App World. They include iSpeech Translator, Bejeweled and Texas Hold'em Poker 2. The offer runs until the end of the year. Research In Motion also will offer its enterprise customers a month of free technical support. Last week's blackout interrupted email and Internet services for tens of millions of users globally and left company leaders apologizing profusely. Before last week BlackBerry phones were already struggling to keep pace with competitors like Apple's iPhone, and shares of Research In Motion have already paid a price. Whether the handouts will sooth customers is not yet known, but it was clear that investors were not in a forgiving mood this morning. Shares of Research In Motion shed more than 4%, or 99 cents, to $23. Earlier this year, the company's shares traded above $70 each.
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